Terms and Conditions for Purchases in the
Hayes House Online Store
1. General
1. The online store is operated by Hayes House LLC.
2. Business address: 330 12TH AVE W, Palmetto, FL 34221
3. Contact details for support and inquiries:
(941) 479-2131
4. Access to and use of the store constitutes acceptance of these
terms and conditions.
2. Definitions
• Seller – Hayes House LLC
• Buyer – The guest or user purchasing products or services
through the store.
• Product/Service – Any physical or digital item, or services offered
by the Seller.
3. Ordering Process
1. The Buyer selects the desired products and adds them to the
shopping cart.
2. The order is completed once the Buyer provides the required
details and full payment.
3. The Seller reserves the right to approve or decline any order for
any reason, including lack of stock or payment issues.4. Prices and Payments
1. Prices displayed in the store are in US Dollars (USD).
2. Prices include local sales tax.
3. Payment method: Credit Card only.
4. In the event of a pricing error or technical issue, the Seller
reserves the right to cancel the transaction.
5. Delivery and Shipping
1. Delivery method(s): Physical products will be dropped off at the
property prior to departure date. Shipping of physical items can
be arranged at the buyers expense.
2. In case of delay, the Buyer will be notified.
6. Cancellations and Refunds
1. Cancellation policy: The Buyer may cancel an order within 24
hours after purchase.
2. 3. 4. Refunds will be processed within 2 business days using the same
credit card used for purchase, unless agreed otherwise.
Return shipping costs (if applicable) will be paid by the buyer.
Exceptions: Certain products (e.g., perishable goods,
personalized products, digital content after download, or services)
may not be eligible for return – Use of the hot tub cannot be
refunded.7. Responsibility and Service
1. 2. The Seller is responsible only for defects in the product/service
supplied.
The Seller shall not be liable for indirect damages, loss of profits, or
inconvenience caused to the Buyer.
8. Privacy and Data Protection
1. The Seller will use Buyer’s personal data solely for order
processing.
2. Contact for privacy inquiries: Hayes House LLC (941) 479-2131
9. Governing Law and Jurisdiction
1. These terms are governed by the laws of Manatee County,
Florida.